<![CDATA[Pressat Main Newswire]]> https://pressat.co.uk/rss/ <![CDATA[Pressat Main Newswire]]> https://pressat.co.uk/media/site/logo.png https://pressat.co.uk/rss/ en-gb Copyright: (C) Pressat Pressat <![CDATA[ TDR Connect encourage Businesses to Focus on a Great Customer Experience ]]> https://pressat.co.uk/releases/tdr-connect-encourage-businesses-to-focus-on-a-great-customer-experience-24f2f037bc29290fa5991cd9ec8cb275/ https://pressat.co.uk/releases/tdr-connect-encourage-businesses-to-focus-on-a-great-customer-experience-24f2f037bc29290fa5991cd9ec8cb275/ Monday 10 March, 2014
Irelands leading sales and marketing firm TDR Connect urges business owners to rethink their strategies and recognise how excellent customer service can enhance business success.

Research shows that only 29% of the Irelands small businesses believe that customer service is a key differentiator on today’s highly competitive market place. MD of TDR Connect Matt O Hara comments “One of the main reasons TDR Connect works with international and national clients is that we base a high importance on customer service which leads to a larger customer base and larger customer retention”.

TDR Connect believes that organisations who skillfully manage the entire consumer experience reap enormous rewards: enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction. They also discover more-effective ways to collaborate across functions and levels, a process that delivers gains throughout the company.

Research shows that only one third of business owners think that the customer experience has a crucial impact on business growth. MD Matt O Hara “These figures are shocking; however they clearly demonstrate that companies with a strong focus on customer service can easily get ahead of their competition” Today’s consumers have high expectations and there is a lot of choice on the marketplace. In fact, 90% of shoppers walk away without a purchase if they receive bad customer service. 41% of consumers find that the biggest frustration is a lack of interest in their needs.

MD of TDR Connect Matt O Hara comments “It is not just about the one sale, it is about the customer’s whole experience with the sale. that will encourage and entice them to return to that brand and product. Research confirms that 83% of customers are actually willing to pay more in order to receive better customer service. Successful business leaders continuously reflect, review and refocus on their business, not just to survive, but also to help the business grow.

TDR Connect is an outsourced sales and marketing company based in Dublin city. They work with some major clients through different industries and provide a high standard of customer acquisition and retention. Due to their loyalty and dedication to clients and achieving outstanding results, TDR Connect want to continue with these high standards and have a continuous close connection with their clients. MD Matthew O Hara believes that his client’s satisfaction with the services he provides is his number one priority.


Distributed by https://pressat.co.uk/ ]]>
Pressat info@tdrconnect.com
http://www.tdrconnect.com/
]]>
http://www.tdrconnect.com/ 10 Mar 2014 09:44:16 GMT Business & Finance Media & Marketing
<![CDATA[ TDR Connect Ltd. Promote Direct Marketing as Fundamental Part of Business Growth Strategy ]]> https://pressat.co.uk/releases/tdr-connect-ltd-promote-direct-marketing-as-fundamental-part-of-business-growth-strategy-c38ec29638903e62d9ca7c6b5edfdec3/ https://pressat.co.uk/releases/tdr-connect-ltd-promote-direct-marketing-as-fundamental-part-of-business-growth-strategy-c38ec29638903e62d9ca7c6b5edfdec3/ Thursday 20 February, 2014
TDR Connect Ltd, an outsource sales and direct marketing firm in Dublin promote the benefits of outsourcing their services for their effective sales and marketing campaigns.
Across Ireland and Europe, outsourced direct marketing firms are becoming more popular with large scale clients due to the quantifiable results that are achieved by this form of sales and marketing.

MD of TDR Connect Matthew O Hara says he credits direct marketing services as a fundamental part of the firm’s business growth strategy. TDR Connect believes marketing campaigns to businesses is hugely beneficial to those who are less experienced in the marketing sector. They provide their clients with a service that increases their client’s sales, customer retention and results in an enhanced growth and return on investment.

TDR Connect specialise in event, business to consumer and business to business marketing which has given the firm a competitive advantage to their success. Mathew O Hara comments “Our marketing strategies allows for more exposure and the opportunity to directly communicate, interact and respond to consumers. This direct method helps secure new customers as well as keeping existing ones. TDR Connect reveal that by engaging with consumers directly, and offering a personalised individual experience, this method generates more sales leads for their clients as well as boosts their brand awareness and customer retention.

TDR Connects will not only achieve fantastic results for clients, but will be able to gain benefits from other areas in their own business. Outsourcing enables businesses to focus in other key areas of their business that needs more attention which allows for greater cost and efficiency savings, reduces overhead, enhances operation control and encourages flexible staffing. MD Matthew O Hara comments “TDR Connects wide range of experience with different clients, through different business sectors is equally advantageous for businesses on both sides”.

Within the last few years, the demand for TDR Connect services has escalated to unprecedented levels. Due to their loyalty and dedication to clients and achieving outstanding results, TDR Connect want to continue with these high standards and have a continuous close connection with their clients. MD Matthew O Hara believes that his client’s satisfaction with the services he provides is his number one priority.


Distributed by https://pressat.co.uk/ ]]>
Pressat info@tdrconnect.com
http://www.tdrconnect.com/
]]>
http://www.tdrconnect.com/ 20 Feb 2014 08:56:04 GMT Business & Finance Media & Marketing